Terms & Conditions

These terms govern your use of the StockM8 website and the accessibility services we provide. StockM8 is a business of Taylored Electrical Group Pty Ltd(“we,” “us,” “our”). By requesting a scan, purchasing a service, or using this website, you agree to these terms. If you don’t agree, please don’t use the services.

1. What we provide

We offer the following services, described in full on our how it works and pricing pages:

• Free scan & preview — an automated test of your public website against WCAG 2.1 criteria, with a free preview: the number of issues found and a plain-English taste of the main problem types.
• Full report ($99, one-off) — the complete, prioritised list of every issue found, in plain English, with the specific fix for each. It is the full version of the free preview, delivered by email.
• Fix everything + verification (from $1,900, scoped) — we fix every issue found and provide a signed before/after verification that each one is cleared.
• Monitoring ($30/month) — recurring monthly rescans, regression fixes, and a dated compliance record.

2. What we do not promise

Accessibility is a moving target, and no provider can honestly guarantee a website is fully “compliant,” will pass every future test, or is protected against complaints or legal action. We do not make those promises. What we do is identify, fix, and document specific, named accessibility issues to a professional standard. Nothing we provide is legal advice. Please read our disclaimer.

3. Your responsibilities

• You confirm you own the website you ask us to scan, audit, or fix, or that you have permission from the owner.
• You’ll give us accurate information and, where needed for remediation, timely access or code.
• You’re responsible for reviewing and deploying any code changes we deliver, and for testing on your own systems before going live.
• You won’t use our services to break any law or infringe anyone’s rights.

4. Scope of work and changes

Fixing everything is scoped in writing against the findings of your report before work begins. Work outside that agreed scope — for example, issues introduced by later changes to your site, or new pages added after the report — is not included and may be quoted separately. If the scope needs to change, we’ll agree it with you before doing the extra work.

5. Fees and payment

• All prices are in Australian dollars and are shown on the pricing page.
• The full report is payable in advance. Fixing everything is quoted and agreed before work starts.
• Monitoring is billed monthly in advance and continues until you cancel.
• Payments are handled by our payment processor (Stripe). We don’t store your full card details.

6. Cancellations and refunds

Cancellation and refund terms are set out in our refunds & cancellations policy, which forms part of these terms.

7. Intellectual property

Once you’ve paid for the full report or a fix, the report and the specific code fixes we deliver are yours to use for your website. The methods, tooling, and templates we use to produce them remain ours. The StockM8name, logo, and this website’s content remain our property.

8. Confidentiality

We treat non-public information you share with us as confidential and use it only to provide the services. How we handle personal information is described in our privacy policy.

9. Liability

Our services come with guarantees that can’t be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Beyond what the law requires, and to the extent permitted by law, our total liability for any claim arising from the services is limited to the amount you paid us for the service the claim relates to. We’re not liable for indirect or consequential loss, or for loss arising from changes made to your site by you or third parties after we deliver our work.

10. Third-party services

We rely on reputable third parties (for example payment, email, hosting, and storage providers) to deliver the services. We’re not responsible for outages or issues caused by those providers, though we’ll act reasonably to work around them.

11. Termination

You can stop using the services at any time. We may suspend or stop providing services if you breach these terms or don’t pay. Sections that by their nature should survive termination — such as fees owed, liability, and intellectual property — continue to apply.

12. Changes to these terms

We may update these terms from time to time. The current version is always on this page with the “last updated” date above. Material changes won’t affect work already agreed and paid for.

13. Governing law

These terms are governed by the laws of New South Wales, Australia, and you agree to the non-exclusive jurisdiction of the courts of that state.

14. Contact

Questions about these terms? Email securityteam@stockm8.com.au.
Taylored Electrical Group Pty Ltd, trading as StockM8.
107 Mason Drive, Harrington Park NSW 2567, Australia.